Logistics Solution

The default shipping method is by K-Packet to all countries
(MAX shipping rate of K-Packet is 2kgs per parcel, parcel that over 2kgs, we will separate the order into 2 shipments)

The Pick Up schedule for K-Packet :
Every Working Day (Excepts Public Holiday in Korea)
If you have any preferred shipping method that can pick up the goods from Korea,
Seoul please simply let us know and we can discuss and arrange with your shipping agent.

Custom Declaration / Clearance:
Our default shipping method do not include any custom clearance service, buyer / receiver is responsible for custom clearing process. If customer needs to declare lower value, please let us know before the shipment has been sent.
*We will not take any responsibility after the order is lower declared

If the order is returned based on customer did not clear the customs/ refuse to receive the parcel,
we will have to charge an extra shipping fee to re-send the products.

For more details such as on mailing, customs clearance, mail item tracking, each country’s terms & conditions, deliverfy,
please visit EMS webpage http://ems.epost.go.kr or contact our call center.

*Please refer to the page for country list of delivery zone.

Delivery Standard for International Mail

Reference transit time for outbound international postal items, from the postage at post office to the delivery to the addressee, is as below:
Please note that EMS delivery standard is for items containing documents, and delivery days may be added for period retained by customs office.)

International Airmail Delivery Standard

Region EMS K-Packet
Far East (Japan, Hong Kong, etc.) 2-3 5-10
South East Asia (Thailand, Singapore, etc.) 2-3 6-10
Pacific (Australia, New zealand, etc.) 3-4 7-12
North America (U.S., Canada, etc.) 3-4 9-14
Europe (Germany, France, etc.) 3-5 7-14
Middle East (India, Saudi Arabia, etc.) 3-4 9-15
Africa, Latin America 3-5 10-20

Delivery standard refers to reference transit time, and the actual delivery days may be longer or shorter.
If you have any other question please let us know.